Because tabi is so durable, you’ll probably never have to
use the warranty, but we have one in place just in case.
Easily register your tabi using your order number and contact information.
Registration is required to claim your warranty benefits.
PolyVision warrants that all porcelain-enameled surfaces and/or products made with e3™ CeramicSteel (Premium Writing Surfaces) or a3™ CeramicSteel (Collaborative Products) will retain its writing and erasing qualities and maintain its gloss variance and color consistency for the life of the building or for as long as the product is in use, whichever comes first.
PolyVision warrants that our panels, under normal atmospheric conditions and when sealed from moisture, will not delaminate from the substrate or warp for a period of 10 years.
PolyVision warrants that our accessories, including but not limited to Collaborative ToolBar and round magnetic eraser, when used under normal conditions will perform as intended for a period of 2 years. Consumables like markers and chalk sticks are not covered by the Accessories warranty.
Should any failure to conform to this warranty become apparent, then, upon written notice from the customer, PolyVision, at its option, will correct such nonconformity by repair or replacement. Correction in the manner provided above shall constitute a fulfillment of all liabilities of PolyVision with respect to the quality of the CeramicSteel.
The warranty is applicable only under normal usage and maintenance and does not cover defects caused by improper handling, vandalism or abuse, or arising from failure to follow PolyVision’s instructions and recommendations for maintenance.
The warranty is voided if any modifications are made to the products by the customer or other trades with or without PolyVision’s written consent or prior knowledge. The warranty does not include the cost of removal or reinstallation.
This warranty is effective as of July 12, 2019, and supersedes the terms and conditions of all prior surface warranties issued to the customer by PolyVision.
This limited warranty is the sole remedy for product defects and no other express or implied warranty is provided, including but not limited to any implied warranties of merchantability or fitness for a particular purpose. PolyVision shall not be liable for consequential or incidental damages arising from any product defect.